Xbox should become a platform that people turn to in their everyday lives, even when they are not playing games.:People go to YouTube to watch game trailers and user-created walkthrough videos. For more detailed game information, updates, and player reviews, they turn to Steam. To discuss the game, they use X, and to connect with fellow players, they rely on Discord. I still believe that for the next-generation Xbox to win back users, exclusive games are less important than exclusive features—es