Whether you're new to Springfield or just relocating across town, we make it easy to start, stop, or transfer your utility service. Choose the option that works best for you—online, by phone, or in person.

Reliability is our top priority, but outages or other service issues can still happen from time to time—whether caused by weather, accidents, or other unforeseen events. City Utilities is committed …

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Oct 9, 2025 · Our utility fleet is essential to keep operations moving, and safety is key. In Q3 2025, five preventable incidents were reported across Gas Construction (2), SpringNet (1), Electric Line (1) and …

So making wise decisions about your home’s heating, ventilation, and air conditioning (HVAC) systems can have a big effect on your comfort level and utility usage.

CU provides utility service for residential, industrial and commercial construction projects. Let us know your construction plans so CU can provide the service when you need it.

City Utilities proudly offers 5 utility services to the Springfield community. Additionally, we offer a robust tree management program to help ensure your safety, preserve the health of your trees, and …

Project SHARE is a community program that provides utility bill assistance to local households facing financial hardship. Funded by donations from caring individuals and businesses, Project SHARE …

HomeServe pays for all aspects of its program, including marketing, customer service, and repairs. Customers’ utility service from CU will not be affected in any way if they choose not to participate in …

Apr 9, 2025 · The new regulations require water utilities across the country to identify and document the material of all water service lines, both utility-owned and customer-owned.