Learn how to sign up and use Netflix. Get help with account issues, troubleshooting and questions.

Calling from the Netflix app when connected to a Wi-Fi or cellular data network is free, with no long-distance costs. Data rates over a cellular connection may apply, depending on your provider.

Learn how to update or change your Netflix payment method, resolve payment issues, or investigate unexpected charges.

If you're having trouble signing in using a one-time password (OTP) or sign-in code/link that was sent to your email or phone number, follow the steps in this article to fix common issues.

If Netflix isn't working, enter the error code/message or describe the problem in the search bar.

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If you've forgotten the email or phone number you use to log in to Netflix, you'll have to update your information. To access your account, follow the instructions for the payment method you use to pay …

Click the "change phone number" link, confirm your identity, then add, edit or delete phone numbers. If you choose a new number, Netflix will send a code to confirm.

Update or change your Netflix password, email address, phone number, or billing information.

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