Lively Mobile Plus Common questions Can I keep my existing phone number when I switch to Lively? What is Lively's coverage in the U.S.?

Welcome to the Help Center, where every question finds an answer and support is right at your fingertips.

Have a question, need support or just want to say hello? This is your direct connection to our team.

Would you like us to schedule a ride for you? Anytime you need a ride to get to an appointment, the store or visit friends, we can schedule it for you, letting you know the estimated arrival time …

Lively from Best Buy Health combines easy-to-use Jitterbug phones, Personal Emergency Response, and BYOD options with essential services like Urgent Response, Nurse On-Call, …

Contact Urgent Response Account Support at 1-800-463-5412 to have a test call sent to your device. You should receive your test call within 30 minutes of your request. If you do not …

My Account on Lively.com lets you do some self-service activities like manage your emergency profile, view and pay your bill, and check your monthly usage for data.

Welcome to Lively! To get started, we need your email. This will be your primary contact email and where we send billing information.

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User guide This guide offers step-by-step instructions for using your Lively Mobile2, setting up an emergency profile, and more.