
How do I delete the DNS resolution cache? – KnowledgeBase
Resolution Webtrends maintains the DNS resolution cache in the file, reverselookups.ini, located in the following directory:
How can I convert from an Windows Apache SDC to a Windows IIS …
Resolution To change over, it would be best procure a second replacement machine to install the new IIS SDC on. When the new machine is ready for use you can stop the Apache machine …
Why do visitor IDs have machine names in them?
Resolution DNS lookup can be enabled or disabled globally by navigating to “Web Analysis” > “Options” > “Analysis” > “Internet Resolution,” or for individual profiles by editing the profile and …
How do I troubleshoot events that do not enter the queue in …
Resolution This behavior may be attributed to a number of factors affecting the scheduler process and other components to which it relates. To troubleshoot this issue, follow the steps below in …
Referring domains shown in Pages report – KnowledgeBase
Resolution This can result from when a visitor does a search on Google which returns results for the customer’s web site. When the visitor clicked the link to enter the site, the web server was, …
Error: “Failed to read a valid system id from the ... - Webtrends
A second cause is related to the computer name. Webtrends uses both DNS names and NetBIOS names. NetBIOS names are limited to fifteen characters, therefore there are situations where if …
Cache-poisoning vulnerability in Jakarta-Tomcat
Issue The version of Tomcat packaged with version 8.0x of Webtrends contains a vulnerability with cache poisoning. Specifically, Jakarta Tomcat 5.0.19 (Coyote/1.1) and Tomcat 4.1.24 …
How to enable concurrent analysis – KnowledgeBase
Note: This process works much the same as single machine, the only difference is that you must define one of the machines as the master scheduler which hands jobs off to additional analysis …
Hard drive space issues with compressed log files/log files …
The same method can be used for compressed files to accomplish the exact same purpose. Accessing compressed files locally is usually not as time consuming as the FTP process, but …
Why does my authenticated user names report say no data is …
Resolution Webtrends customers using Webtrends’ SmartSource Data Collector (SDC) with the Webtrends JavaScript tag on their web site must ensure the DCS.dcsaut parameter is …