Whether you’re negotiating a multimillion dollar deal, agreeing on your role in a project or simply persuading your colleagues to go for Chinese food for lunch, effective negotiation skills can …

Here are three basic areas of differences in the business etiquette around the world that could help stand you in good stead when you next find yourself working with someone from a …

Business cards Read four business cards to practise and improve your reading skills. Before reading Do the preparation task first. Then read the text and do the exercises. Preparation task

Business cards Listen to four people talk about their jobs to practise and improve your listening skills.

A CV Learn how to write a curriculum vitae, often called a CV in the UK or résumé in American English, to practise and improve your writing skills.

A report by Harvard Business Review found that the most productive and innovative teams often have leaders with a flexible leadership style. They might start a project being task-focused and …

Reading text: What does it mean to be innovative in business? In order for a business to survive in today’s world, it is important that we regularly review what we are doing and how we are …

A business interview Listen to the business interview to practise and improve your listening skills.

A phone call from a customer Listen to the phone call from a customer to practise and improve your listening skills.

When you’re looking for work, you need an attractive, clear and memorable CV (curriculum vitae) that shows your potential employer all the skills and experience you have for the job.