Microsoft Dynamics 365 is a Customer Relationship Management (CRM) software from the big tech firm used by millions of employees around the world. The platform can perform tasks for a variety of ...

A Remote Model Context Protocol (MCP) server implementation for Microsoft Dynamics 365 Commerce, built with C# and .NET 8. This server provides HTTP-based MCP protocol support, allowing AI assistants ...

🚀 This deploys a ready to use Azure API Management instance with an API for Microsoft Dynamics 365 Finance and Operations web services. 🧪 It is intended as a playground to explore and test the ...

In addition to the contact center agent desktop, service representatives frequently interact with multiple platforms to participate in meetings and trainings. Also, they might use various tools for ...

Callbacks are a powerful way to reduce wait times and improve satisfaction. They allow customers to choose when they want to be contacted, eliminate the frustration of long hold times, and help ...

Microsoft Dynamics 365 CRM is a robust, AI-powered customer relationship management platform designed to elevate customer service operations and enhance overall business efficiency. By seamlessly ...

With only a quarter of the century behind us, it's clear from combat operations throughout the 21st century that drone warfare is the way of the future. Drones took to the skies before the new ...

Release wave 1, which will occur between April and September 2025, will primarily focus on automation and AI capabilities across those Microsoft products and services. The upcoming slate of releases ...

Details have emerged about three now-patched security vulnerabilities in Dynamics 365 and Power Apps Web API that could result in data exposure. The root cause of the first vulnerability is the lack ...

It's getting harder and harder not to plunk down the money for a subscription. Or should I say it's getting easier and easier to justify doing so. Good job Microsoft. Now all I need is the ability to ...