Discord warns of a data breach to one of its third-party customer support teams that may involve Discord users' personal data ...

When you're a business owner, it's hard to be everywhere at once — even though, your venture kind of demands it of you, especially if you're a solopreneur. Luckily, there are lots of tools on the ...

Dubai: Pakistan Cricket Board (PCB) chairman Mohsin Naqvi was seen in a prolonged and animated conversation with head coach Mike Hesson during the team’s training session at the ICC Academy on ...

That is just a three-year window, and you may expect that high-profile firms like those on the 500 list may value the traditional human touch — and pay for it — more so than less deep-pocketed ...

As inflation continues to simmer and economic uncertainty rattles consumers, Starbucks CEO Brian Niccol says he has the solution to ensuring the coffee chain doesn’t suffer from customers pulling back ...

Home health and hospice agencies that perform best in recruitment, retention and staff training tend to score higher on Consumer Assessment of Healthcare Providers and Services (CAHPS) surveys, ...

Has Vanguard Fixed Its Customer Service Problems? Dan Lefkovitz: The question that’s probably top of mind for a lot of our listeners: Where do things stand with regard to the customer service ...

Stuck on a problem with your Starlink satellite internet, and seeking help? These tricks for reaching a rep actually work. (Also, see one that never does.) From the laptops on your desk to satellites ...

AB InBev has brought its Master of Beer Customer Service (MBCS) training to over 50 cruise ships, offering a fun and meaningful experience for crew members while helping them deliver even better ...

In today's fast-paced digital landscape, lawn care businesses are turning to AI chat solutions to meet customer demands for instant, 24/7 communication. By automating responses to common inquiries, ...