SAP deflected 1.6 million support cases using AI search across 47 sources. Success came from piloting in Concur, measuring ...

SAP deflected support cases using AI search across 47 sources. Success came from piloting in Concur, measuring the right metrics, and ensuring data quality.

AI adoption in India is moving from experimentation to measurable impact, transforming operations at a fraction of the cost and effort. In an exclusive interaction with DataQuest, Jan Bungert, Chief ...

The RISE with SAP ERP migration project is laying the foundation for the complex problem-solving and advanced capabilities of AI. IBM has moved to RISE with SAP as part of a major ERP transformation ...

Business Suite nostalgia unlikely to ease customers' public cloud journey SAP experts are doubting the enterprise software giant's message that it is simplifying licensing after the changes were ...

In the field of business, financial reporting is expected to do more than just present numbers. It needs to support quick decisions, offer real-time insights, and connect directly to business ...

In an exclusive interview, Dominik Asam shared frank views on how AI is changing back-office and engineering roles at the software giant.

At SlatorCon Silicon Valley 2025, Cohere’s Multilingual Team Lead shared an inside look at building multilingual LLMs and ...

A successful WMS implementation begins with selecting a product that precisely aligns with your organizational needs. While ...

The European Comission is investigating potential anti-competitive practices in aftermarket services SAP provides for its ...

The customers of software group SAP are suffering severe declines in revenue and earnings while at the same time facing intensifying pressure to hike IT spending to go digital, a survey showed on ...

SINGAPORE – All public service officers will have to go through an artificial intelligence (AI) literacy course to learn how to use it responsibly as the public service enters an AI-driven era. At the ...