UPS announced it is adding a new feature to its My Choice service that allows customers to track the progress of certain deliveries on a live online map. The new “Follow My Delivery” feature allows ...

UPS's Delivery Change Request feature enables your company to change the original delivery instructions on a package. UPS provides four change request options: Will Call, Reschedule, Return to Sender ...

We’ve all bought something online, found out that UPS will deliver our package, and then proceeded to obsessively check the delivery status of our order on the Web with a specific—and rather ...

UPS has updated its iPhone app with two new features that make it easier to discover tracking numbers and follow shipments. The first, called scan-to-track, uses the iPhone's built-in camera to ...

With 18.3 million packages and documents delivered every day, that’s a question customer service representatives at UPS (CCJ Top 250, No. 1) answer thousands of times every hour. To provide customers ...

UPS to use sensors, data analytics, AI to track medical packages in real time UPS will launch a precision logistics service in early 2020 that relies on high-powered sensors and a tool combining data ...