Although there are countless ways to use NotebookLM, that does not make it a personal knowledge management (PKM) system. And ...

Research has always been an integral part of education, especially higher education. Research generates new knowledge and offers training in creative and independent thinking. The role of research in ...

Gartner notes that organizations lose $12.9 million annually due to poor data quality. And my organization’s 2025 Value of ...

A knowledge base system is a valuable solution that can bring many benefits to an organization. No matter if you are looking to improve your business internally, or provide information externally (to ...

For AI agents, a knowledge base fuels fast and accurate responses and enables complex reasoning. We asked the experts how to build one.

With robust features like cognitive decision trees, visual guides and semantic search, enterprises have reduced AHT and decreased their support costs. By improving call deflection on self-serve ...

This post talks about the best free knowledge base software available for Windows 11/10. A knowledge base software is basically a database that is used for creating, storing, organizing, and managing ...

A knowledge graph provides the associations between resources in a potentially complex information space. There is an intriguing fallacy (what I call the disconnected data fallacy) that seems ...

How to Make a Call Center Knowledge Base Reps Actually Use Your email has been sent A call center knowledge base needs careful consideration to be relevant. Here’s how to create a helpful resource ...

In 2006, Google patented a Browseable Fact Repository, which was an early version of what would develop into Google’s Knowledge Graph. It was a collection of facts related to entities, with ...