Please provide your email address to receive an email when new articles are posted on . Patients with stage 3 to 5 chronic kidney disease who used an interactive voice response system did not ...

Your company may benefit from an interactive voice response system, which routes callers to the right contacts. Here is what you need to know.

Communication is a world in constant changes. Some readers may remember a time when phone calls were the main tool that everyone used in order to get in touch with companies. These days, we have ...

Tektronix Communications has introduced Zoey, an Interactive Voice Response (IVR) system that allows VoIP, wireless and analog phone users to test and diagnose the quality of their service at any time ...

An interactive voice response system phone call can be just as effective as a personal nurse’s phone call for ensuring patients are adequately prepared and arrive for their endoscopy examinations, ...

Ronald J. Calderone, CIO at Reliant Pharmaceuticals LLC, discovered that when it comes to building a sales force automation system, the human voice makes for a very good interface—at a very good price ...

Recently, in the midst of step three of my health-insurance company's automated customer service system to get my call directed to the correct department, I got sassed. "I'm sorry, you seem to have ...

Using an interactive voice response system to contact patients after outpatient surgery will likely result in improved efficiency without a decrease in assessment quality. : Follow-up was complete for ...

LONDON--(BUSINESS WIRE)--The interactive voice response system market is poised to grow by USD 2.61 billion during 2021-2025, progressing at a CAGR of almost 10% during the forecast period. Worried ...

The MarketWatch News Department was not involved in the creation of this content. BANGALORE, India, Jan. 17, 2025 /PRNewswire/ -- The Global Interactive Voice Response (IVR) Software market is ...

This content is provided by an external author without editing by Finextra. It expresses the views and opinions of the author. The new service uses smart technology to recognise the reason for the ...