In a dynamic business landscape, successful navigation between step changes and incremental changes can determine an organization's growth and survival. Characterized by its ceaseless dynamism and ...

Imagine walking onto a job site where you’ve worked for decades and suddenly being told that the tools and workflows you’ve trusted are being completely replaced. The promise is a digital ...

Every year businesses spend millions of dollars on new software applications … and every year, up to 50% of those platforms go unused, according to a recent study. Sometimes the cause is a ...

The late computer scientist Grace Hopper once said the English language’s most dangerous phrase is, “We’ve always done it this way.” Yet whatever the risks of standing still, deep and almost visceral ...

Change isn’t easy, and implementing new technology is particularly difficult. People tend to dislike change unless they perceive it as personally beneficial. Unfortunately, new technology is rarely ...

Customer Relationship Management (CRM) is crucial for any business to succeed in the longer run. And when you overhaul your entire business process, CRM cannot be left alone. You’ll likely undergo ...