Google Cloud on Wednesday announced a series of updates to Dialogflow, the development platform for building chatbots and interactive voice responses (IVR). Dialogflow is the core technology behind ...

AI success depends on whether enterprise data is ready, reachable, and close enough to the workloads that need it. In this eSpeaks episode, Dell Technologies’ Vrashank Jain explains why fragmented ...

Google has announced that Dialogflow Enterprise Edition is now generally available. Dialogflow is the company’s conversational interface development suite for building AI experiences across websites, ...

Google has a new name for its API.AI solution: Dialogflow. API.AI first started out as an API that could add natural language processing capabilities to applications, services, and devices. According ...

Conversational AI is how artificial intelligence will impact the communications industry most. Conversational AI refers to the use of messaging applications, speech-enabled assistants, intelligent ...

The need for quick, personalized and 24*7 customer service has seen an unparalleled rise of chatbots. Chatbots, in most cases, predominantly function as scripted, linear conversations where the output ...