When it comes to maintenance operating costs, fleets look to any opportunities possible to reduce spending and improve efficiencies. One option that could be improved for many fleets is the management ...

SOUTHFIELD, Mich. — Aug. 3, 2005 — A detailed study of the warranty processing system used by the global automotive industry has pinpointed a lack of standardization in the way warranties are handled ...

"More for less" is the mantra for today. Employers want more out of their employees; OEMs want more out of their suppliers and, of course, customers want more for the money they pay. Contracts are ...

Warranties cost manufacturers millions in lost revenue every year, yet most service and operational leaders accept it as cost of doing business. The warranty process is a missed opportunity to enhance ...