Over a quarter century ago, Volvo Trucks welcomed Peter Voorhoeve to the ranks of its employees. And Voorhoeve contends the lessons learned in customer service in the last couple of years of the 20th ...
It’s early on a Tuesday morning, and I’m sitting in the Volvo Uptime Center in Greensboro, North Carolina, waiting on phone calls from fleets and drivers with down trucks to come in. I’m not by myself ...
Goteborg, Sweden-based Volvo Car Corp. recently deployed a new service-oriented-architecture-based dealer management system across 65 dealerships in Belgium with the goal of improving customer service ...
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