ROCKVILLE, Md.--(BUSINESS WIRE)--3CLogic, today announced the integration of its voice solution with ServiceNow’s native Virtual Agent as part of its ongoing collaboration with the company’s ...
Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Today, ServiceNow announced “Now Platform Washington, D.C.”, the latest ...
SANTA CLARA, Calif.--(BUSINESS WIRE)--ServiceNow (NYSE: NOW), the leading digital workflow company making the world work better for everyone, today furthered its generative AI (GenAI) leadership with ...
Enterprise workflow software giant ServiceNow Inc. is beefing up its platform with yet another dose of generative artificial intelligence capabilities. The new features, which come as part of the new ...
ServiceNow's new chatbot works across applications and can summarize customer service interactions and perform case, incident, and agent chat summarizations; act as a virtual agent; and perform search ...
When COVID-19 hit and Levi shifted to remote work, the IT service desk looked to virtual agents as a way to support employees during the pandemic. Levi Strauss is one of the world's largest apparel ...
ServiceNow is launching a new Virtual Agent integration with Citrix ITSM that aims to automatically resolve virtual application and desktop resets. As virtual infrastructure expands in hybrid work ...
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