First Call Resolution, Handle Time Optimization, and Call Volume Reduction enable contact centers to make better use of Utopy's speech analytics platform.

Chicago, June 02, 2022 (GLOBE NEWSWIRE) -- According to a research report "Speech Analytics Market by Component (Solutions and Services), Application (Risk & Compliance Management, Sentiment Analysis) ...

Dublin, Feb. 10, 2023 (GLOBE NEWSWIRE) -- The "Speech Analytics Market Report 2023 - Global Forecast to 2027" report has been added to ResearchAndMarkets.com's offering. The speech analytics market is ...

Use of speech analytics is increasing in banking, finance, insurance, and business process outsourcing as companies look to get more value from the spoken word coming from prospects and customers. By ...

Data is everywhere. It informs decision-making, recognizes critical trends, and increases the overall quality of patient care. However, collected data is often unstructured or not easily accessible.

The first-ever platform trial for ALS is set to kick off this month and is led by investigators at the Sean M. Healey & AMG Center for ALS at Mass General Hospital Aural Analytics’ award-winning ...

Taking a close look at speech analytics, what it is, why it is important, and what we believe are the best speech analytics platforms available today. Speech analytics plays a vital role in ...

Speech analytics is transforming many aspects of business, capturing huge swaths of previously lost data to power business intelligence. This transformation is particularly advanced in businesses ...

SCOTTSDALE, Ariz.--(BUSINESS WIRE)--Aural Analytics, Inc., an industry leading speech neuroscience and speech analytics technology company, announced today it has launched A2E TM, a mobile application ...

Analyzing speech to derive business information. Speech analytics is typically applied to the recorded voice conversations in call centers. The first step is to turn the voice into text, and the next ...