Customers' fears that they could be forcibly switched onto prepayment energy meters may be putting people off getting smart meters, MPs have warned. Last winter smart meters were used to switch some ...

EDF, ScottishPower, and Octopus have been granted approval to resume force-fitting prepayment meters in people’s homes nearly a year after the practice was banned following a scandal. The British ...

Millions on prepayment meters could claim ‘emergency cash’ to switch heating on this winter. You can get temporary credit if you can’t afford to top up your meter. Your supplier might add this to your ...

Millions of people in the UK have a prepayment meter to pay their energy bills which they top up with credit. They are a unique way to pay because you buy your energy in units before you use it. This ...

A recent RTI reply from the Centre has left unanswered the key legal question of whether consumers can choose between prepaid and postpaid electricity meters. While citing subsequent rules and ...

If you're struggling to pay your energy bills and have built up a debt on your account, your supplier may want to move you onto a prepayment meter so they can collect repayments over time. But prepay ...

Soaring energy prices are squeezing homes and businesses across the UK and Europe, prompting leaders to implement support measures such as the UK’s Energy Price Guarantee. Yet it is often unclear to a ...