Inside the Investigations: Austin Water smart meter complaints News The KXAN Investigates team looked into customer complaints about Austin Water's new smart meters. Will DuPree, Kelly Wiley & Mike ...

A ComEd customer was denied a claim for damage to his electrical system caused by a melting smart meter, despite a history of melting meters and a 54% increase in smart meter complaints this year. Rob ...

Patricia Nilsen, President and CEO of NYSEG and RG&E, joined Voices to discuss continued complaints from customers about smart meters.

ROCHESTER, N.Y. – The smart meter switchover across our region has been rocky for some customers. The vendor hired by RG&E/NYSEG to install the meters is understaffed and many customers say they can’t ...

SAN FRANCISCO — An electronic meter-reading system operated by California's largest utility is highly accurate, despite thousands of customer complaints, according to an independent analysis released ...