According to the 2023 Gartner Supply Chain Technology User Wants and Needs Survey, customer service and experience (CX) is one of the top three most frequently selected business priorities for ...

Analyst Insight: Supply chain management is central to an organization’s operations and business success, so picking the most relevant performance metrics is crucial. The need for employee engagement ...

CHICAGO--(BUSINESS WIRE)--Following the completion of a stakeholder workshop process, ComEd yesterday submitted to the Illinois Commerce Commission, which regulates the state’s public utilities, ...

Vendors can use retailers’ own performance metrics (and chargebacks) to guide them on what they should be on the lookout for, not just within their own enterprises, but as they monitor their contract ...