What to say when you don't know what to say. Whether at a grocery store or in the middle of a work event, we've all been in situation where we needed or wanted to talk to someone but didn't know where ...

These individuals can turn any difficult conversation into a productive one. Most unlucky people have found themselves thrust into difficult conversations at some point in their lives. Whether it's a ...

To learn more about our editorial approach, explore The Direct Message methodology. You’re catching up with a friend over coffee or chatting casually with a colleague after a meeting. These moments ...