The world’s most popular CRM company Salesforce says that it is “redefining what’s possible in business and beyond,” after releasing its autonomous AI agent solution to the market. Agentforce is ...

Salesforce is cutting jobs and reducing its reliance on large language models due to trust issues in generative AI, shifting ...

Over the past year, Salesforce CEO Marc Benioff has touted his company’s main AI product, Agentforce, as a money saver for ...

Salesforce added 6,000 Agentforce customers in one quarter, hitting $540M in revenue—challenging the AI bubble narrative with ...

Salesforce on Tuesday announced the general availability of its AI agent development platform called Agentforce. The offering is, in essence, a low- or no-code method for deploying chatbots for ...

Salesforce couples its AI-powered CRM with ChatGPT. Sales reps can evaluate customer data and advance deals via the chatbot.

Salesforce is reducing its reliance on generative AI. The company faced reliability problems with large language models.

Salesforce may not be the only company working on a travel program chatbot. The potential for an all-knowing “travel bot” to take some mental load off the always-extended resources of the corporate ...

Salesforce Inc. today announced the general availability of Agentforce, its suite of tools for building autonomous artificial intelligence agents to augment work for enterprise employees worldwide.

NVIDIA Corp. (NASDAQ:NVDA) and Salesforce, Inc. (NYSE:CRM) on Tuesday announced a strategic collaboration to develop advanced AI capabilities for enterprises with autonomous agent and interactive ...

Businesses such as IBM and Salesforce have long used chatbots to greet their website visitors and offer them assistance with ...