Ed. Note: This article was previously posted at Retail TouchPoints. In today’s tight labor market, training has become more critical than ever. Nowhere is that truer than in the retail space, where it ...

Training requires a substantial percentage of expenditure by company which seems like a huge expense at start but is proved to be profitable in the long run. Employees who are well informed and have ...

Although it’s becoming increasingly accepted that retailers must give their employees a reason to stay (beyond just a paycheck) if they want to improve their culture and ultimately provide an ...

The NRF Foundation on Sunday announced a new retail training and credentialing initiative at the National Retail Federation’s annual Big Show conference in New York City. The RISE Up (Retail Industry ...

Half of retailers report that employee training and engagement is a top challenge, according to a Retail TouchPoints (RTP) report. And "the pressures of the holiday season undoubtedly magnify these ...

Employee training in retail is essential but sometimes good intentions of creating a fun video to appeal to new employees can backfire. Granted, not everyone can be an actor, but integrating songs and ...

As technology continues to disrupt the retail industry, retailers need to find employees with the right skills to service every channel in their business, from in-store to online. But a retail store ...

Lower cost investments, advances in technology and an increasing number of new products are bringing more retail support devices to the sales floor. One of them is mobile, which retailers have been ...

Many people think of retail as a simple starting point, but the field covers far more than standing at a counter. If you’ve ever wondered what is a retail job, what stores expect from employees, or ...

With non-essential retail reopenned, retail staff are facing a digital training gap, with store associates reporting a lack of digital training formats and infrequent learning opportunities. So warns ...