Four years into a D.C. program in which nurses answer some 911 calls, officials say it's making a difference and saving thousands of people unnecessary trips to the emergency room. News4 got an inside ...

When a workplace injury occurs, employers with no medical training often must determine the severity of the injury and direct an employee to appropriate medical care. They may have to make on-the-spot ...

A nurse practitioner (NP)-led quality improvement project implementing a triage nurse intervention reduced the mean wait time and total encounter time at a walk-in clinic, but patient satisfaction ...

To submit a legal/professional nursing question for future consideration, write to the editor at syox@medscape.net (include "Ask the Expert" in subject line). Here is the situation described by the ...

Of the many fundamental changes brought about by the passage of the Affordable Care Act (ACA) in 2009, one of the most significant is the newfound emphasis on patient/member satisfaction. Prior to the ...

SANTA ANA, Calif.--(BUSINESS WIRE)-- Paladin Managed Care Services announced today the launch of a new 24/7 Nurse Triage program for its clients, including self-insureds, insurance companies, public ...

Tele-triage may offer an innovative strategy to help contain the increase in ED costs and volume for chest pain. Telehealth technologies (including telephone, email, video, and remote monitoring ...