Quality assurance means developing operational controls to ensure that the results match the desired outcomes. Customer service operations are designed to keep customers satisfied while protecting the ...

Over the last few months, I have heard various experienced and knowledgeable experts state (emphatically no less) totally contradictory opinions regarding quality assurance (QA), quality control (QC), ...

In the pharmaceutical and life sciences industries, the terms Quality Assurance (QA) and Quality Control (QC) are often used interchangeably, but they represent two distinct and critical functions ...

Julia Kagan is a financial/consumer journalist and former senior editor, personal finance, of Investopedia. Amy is an ACA and the CEO and founder of OnPoint Learning, a financial training company ...

The process of verification and validation of software. It strives to prove that there are problems and thereby allows those problems to be solved before a system goes into production. At each stage ...