We can often judge corporate leadership by how they respond to a business’ problems. On the poor end of the spectrum, there is denial and secrecy. We’ve all seen the news stories of leaders who cover ...

Coaching problem solving is the greatest leverage point you have to drive effective problem solving. If you want to coach problem solving, then you need to build coaches. Far too few lean ...

We’ve all experienced that magic moment when, after countless frustrating hours of experimentation and racking your brain, the object of our attention starts working. The 3D printer finally produces ...

You’ve solved this problem before. Maybe twice. Maybe ten times. You’ve shifted resources, changed the reporting structure, brought in a coach, even launched a ...

Just about everyone has a story about a customer service experience. Some were so spectacularly good or bad that they take on a life of their own as they are repeated by many people with no connection ...

Problem Solving, a new application within the Continuous Improvement pillar of its Seqonis Intelligent Operations Platform (IOP). Designed for pharmaceutical, chemical, and other process manufacturing ...

Solving problems isn’t an ability everyone has naturally. Personally, I can get frazzled in high-stress situations while others can keep a cool head and comfort people with a calm conversational style ...