“High utilizers” of the emergency department (ED) and the hospital constitute a small percentage of the population who use a disproportionately high percentage of acute care services. Because these ...

Join us to explore how Max Life transformed its operations and unlocked new potential by strategically leveraging cloud technology on its digital transformation journey. Why Max Life chose cloud as a ...

Axis Max Life Insurance has enhanced customer experience by introducing an AI-powered Core-Converse email bot, reducing customer email query resolution time by 30%. This system automates up to 80% of ...

Max Healthcare, one of India’s largest integrated healthcare providers, has extended its strategic IT services partnership with Progressive Infotech for five years and signed a parallel five-year ...

Forbes contributors publish independent expert analyses and insights. Sherzod Odilov covers organizational transformation and innovation. True, large-scale transformation was once considered a rare ...