Training 4 Microsoft CRM are proud to announce the release of the UK's first Microsoft Dynamics CRM 2016 training courses exclusive to Training 4 Microsoft CRM. Since November 30th Microsoft have been ...

Customer relationship management involves collecting relevant data about a business’s customer interactions in one place to help managers understand their clients and improve customer satisfaction.

Microsoft announced this week it is nearing release of a new version of its customer relationship management (CRM) software -- Microsoft Dynamics CRM for the 2007 Microsoft Office system and Windows ...

Currently, Microsoft lags behind the largest CRM vendors in market share but is nevertheless a top-tier -- somewhere in the top five -- CRM player. The company would like to improve its standing, and ...

As a Microsoft partner that focuses on small and medium sized companies my firm has had little to offer our clients when they ask about CRM options other than to direct them elsewhere. Their flagship ...