Chatbot technology is changing. Here is how businesses can use the tool to create a better customer experience on their ...

In November, the Food and Drug Administration (FDA) held a Digital Health Advisory Committee meeting where it considered treating artificial intelligence mental health chatbots as medical devices. As ...

A recent study revealed widespread use of AI chatbots among teenagers—in fact, nearly three in four teens reported using AI chatbots, such as ChatGPT, Google Gemini, Microsoft Copilot, Claude, Grok by ...

After what was arguably Meta’s biggest purge of child predators from Facebook and Instagram earlier this summer, the company now faces backlash after its own chatbots appeared to be allowed to creep ...

Postdoctoral Researcher, Cluster of Excellence "Machine Learning", University of Tübingen AI chatbots have already become embedded into some people’s lives, but how many really know how they work? Did ...

This research was funded by the Australian Research Council through the Australian Laureate Fellowship project Determining the Drivers and Dynamics of Partisanship and Polarisation in Online Public ...