This post talks about the best free knowledge base software available for Windows 11/10. A knowledge base software is basically a database that is used for creating, storing, organizing, and managing ...

As it wraps up its 10th anniversary year, the beloved SaaS continues to make knowledge sharing more helpful, human, and full of delight. BOULDER, Colo., Nov. 12, 2025 /PRNewswire/ -- KnowledgeOwl, a ...

Personal knowledge-based software can store information permanently and make it accessible at any time you need. You can easily search, browse, and access documents, images, and other files from one ...

There is no shortage of note-taking and PKM software out there. Like many, I've experimented with endless tools to build an effective system to manage ever-growing information. Surprisingly, the ...

A knowledge base is a tool that every company should rely on, as it easily improves customer support, collaboration, knowledge-sharing, and workflow within a company. If you are looking for a way to ...

As is the case with many traditional business processes, AI-driven automation has upended the approach to knowledge management. Companies such as Document360 are innovating in the field of ...

Creating a multilingual knowledge base in Freshdesk is a game-changer for businesses that serve a global audience. As companies expand their services worldwide, ensuring consistent customer support ...

Unlock the full InfoQ experience by logging in! Stay updated with your favorite authors and topics, engage with content, and download exclusive resources. Vivek Yadav, an engineering manager from ...

How to Make a Call Center Knowledge Base Reps Actually Use Your email has been sent A call center knowledge base needs careful consideration to be relevant. Here’s how to create a helpful resource ...