If account ownership lives in Salesforce, then that rule needs to be explicit. If service history is governed in Dynamics 365 ...

Connecting Salesforce applications and data with other systems across the enterprise is what really adds business value to the project. Yet, confusion and chaos seems to reign across enterprise cloud ...

Federal agencies invest billions of IT dollars annually to deliver services more effectively and securely. However, many face a common stumbling block: How to overcome obstacles that hinder ...

Salesforce Inc. and Databricks Inc. have debuted a new product integration that aims to simplify joint customers’ data analytics projects. The integration was developed as part of a technical ...

Mulesoft on Monday announced new new tools and pre-packaged connectors designed to make it easier to integrate data from disparate sources, without writing any code. Powered by Salesforce's Einstein ...

Twilio Flex is now embeddable. A new SDK, Salesforce Voice GA, and consumption-based pricing target AI-scale contact center deployments.

Salesforce hasn’t wasted any time turning the MuleSoft acquisition into a product of its own, announcing the Salesforce Integration Cloud this morning. While in reality it’s too soon to really take ...

At Salesforce’s World Tour NYC event, the cloud-based CRM software maker announced new tools to drive sales teams’ speed and efficiency. Salesforce is offering new Slack and Sales Cloud integration ...