Forbes contributors publish independent expert analyses and insights. The author of many tech books, Michael Ashley covers AI and Big Data. Putting all the pieces together to secure a loan isn’t easy.

History shows how the unfiltered human voice can move nations and inspire generations. On August 28, 1963, Dr. Martin Luther King Jr. delivered his iconic “I Have a Dream” speech—raw, real and deeply ...

A five-year forecast shows bold growth, diverse use cases and a vendor landscape that’s only getting more crowded. Editor's note: Part 1 of this three-part series on voice AI captured the essence of ...

NJ: Who's in the space so far? Lee: The voice AI solution market comprises a combination of large technology providers and specialized startups. Large technology providers like Amazon, Google, IBM, ...

Many companies are moving beyond rigid, scripted chatbots toward more natural customer interactions. A new voice AI agent called Leaping AI is part of a movement bringing the call center industry into ...