Despite the rise of texting and messaging, phone communication remains essential. However, as telecom companies shift to digital and cloud technologies like Voice over Internet Protocol (VoIP), there ...

Major telecommunications carriers are phasing out “POTS” — the copper-wire, analog “plain old telephone system” many businesses still use. And with CDC data showing that only about 23 percent of U.S.

With three years spent researching, comparing, and testing software products, Tyler Webb is an expert on all things telecommunications. With work featured on GetVoIP.com, he's written over 150 ...

Alexandria Technical & Community College in Alexandria, Minn., recently switched from a traditional, on-premises phone system to a cloud-based phone system that allows instructors and staff to make ...

For state and local government agencies, cost is nearly always a factor when considering whether to adopt a new technology. Any solution should deliver on functional expectations, but it should also ...

The shift from traditional, on-premise phone-system call centers to cloud-based call centers provides greater flexibility, scalability and cost efficiency. Coud-based call center solutions are quickly ...

NHS Lanarkshire Introduces New Cloud-Based Telephony System Contact Centre as a Service (CCaaS) by Content Guru & Exchange Communications ...

Wes Cooper, director of IT for Benbrook, Texas, would like to get rid of his city’s phone handsets. “We weren’t going to buy any phones. We were going to run it all through computers,” Cooper said ...

Even with all the communication methods available today, a modern business phone system is still the core hub for certain businesses. For instance, restaurants, doctors’ offices, and retail shops ...

In today’s rapidly shifting business landscape, communication has become more than a basic operational need, it’s a strategic ...