Luggage piled up at London’s Heathrow Airport on June 29, after a spokesperson admitted the airport was struggling with passenger capacity. Passengers complained of lengthy delays while waiting for ...

LONDON (Reuters) - London's Heathrow Airport is working to reunite thousands of bags with their owners after computer failures at its flagship terminal, plunging its new chief executive straight into ...

LONDON Heathrow will undergo a series of developments next year starting with Terminal 2 and 4. It will improve the passenger experience by using AI-technology and has plans to make flights more ...

British Airways — and its customers — are once again facing major baggage headaches thanks to a breakdown in the baggage system at London Heathrow Airport. Most BA long-haul passengers flying out of ...

Heathrow has unveiled a series of upgrades totalling £1.3bn to be made to the airport throughout 2026. Construction will start on a revamp of Terminal 4 which will include the development of a new ...

The U.K.’s busiest airport is starting to affix radio chips to passenger luggage as part of an experiment aimed at reducing the number of lost bags. The six-month trial will involve tagging around ...

Alongside a major project to upgrade T4, Heathrow will introduce its new Tailored Travel Guide – which it said was the first of its kind for a UK airport – to assist passengers with access needs.