Best Buy laid off Geek Squad field agents, home-theater repair technicians and phone support specialists last week, according to current and former employees. The layoffs come amid a restructuring ...

The black-and-white Volkswagen Beetle pulled up in front of a suburban Antioch home, and a man wearing a white shirt, white socks, black tie and black pants got out and rang the doorbell, holding up ...

MINNEAPOLIS--(BUSINESS WIRE)--As we add more internet-connected devices to our home networks, it’s increasingly common to encounter problems when Wi-Fi performance just can’t keep up. A new service ...

GREENSBORO, N.C. — The Geek Squad is going where no geek has gone before. Best Buy’s tech-support service is expanding to eBay and conducting trials at some Target stores as the world’s largest ...

Best Buy is hoping to expand its Geek Squad business by adding Total Tech Support. With Total Tech Support, Best Buy customers can get help for all their technology and appliances, immediately and ...

DAYTON, Ohio — They read computer manuals for fun. They wear clip-on ties. They're geeks … and they could make your life a lot less complicated. The Geek Squad is a 24-hour computer support task force ...