Airports can feel chaotic, and the gate agent’s podium often becomes the flashpoint as passengers line up with questions, frustrations and last-minute requests. But despite being a constant presence ...

That’s one way to handle a gate lice infestation. Over the past few years, there’s been an uptick in people bum-rushing the boarding area before their turn. However, one enterprising Delta gate agent ...

Shocking video shows a Spirit Airlines gate agent’s meltdown at the Hollywood Burbank airport. The agent lost her cool after passengers questioned why they were delayed boarding their flight. A second ...

Most air travelers have been in this scenario: waiting their turn to board a flight as fellow passengers shove their carry-on bags in the metal bag sizers to prove they comply with the airline's ...

An American Airlines gate agent took an annoying flight delay and turned it into an opportunity to teach some passengers a lesson. In a video shared to Instagram account @miawolferealtor on Tuesday, ...

It’s the most wonderful time of the year — unless you plan to travel, then it is perhaps the most stressful time. With icy conditions, frequent flight delays, and overcrowded airports, many travelers ...

I was flying alone with my 2-year-old, and she was overtired and crying. The gate agent said I needed to calm her down before boarding. A woman behind me carried all my stuff so I could hold my child ...

A traveler recently took to Reddit to share a screenshot showing what a Delta gate agent (GA) did to enhance passengers’ comfort on a less-than-full flight. The post in the "r/delta" forum is earning ...

Lola Stoll never expected she'd have a hiccup in her travels — until a gate agent told her she might not make it on her flight Ashley Vega is a writer-reporter at PEOPLE. She has been working at ...

Traveling can teach you many lessons. To try new things. To take risks. To be patient. To trust yourself. To read the fine print. And quite importantly, to manage your time properly. If you’ve ever ...

A Florida man who admitted to attacking an American Airlines gate agent at DFW Airport in October 2024 has been sentenced to four months in federal prison and three years of supervised release. Acting ...