In a sea of help desk products dominated by a few vendors, one small to mid-tier provider gained strength through acquisition. Numara Software expanded its reach into the service desk management space ...

Footprints in the sand can lead you down a well-traveled trail or it can blaze a new path for others to follow. FootPrints, however, is an application that could revolutionize the way you provide ...

UniPress Software has enhanced its FootPrints product line to add advanced email management functionality. As a component of FootPrints service desk software, the system's two-way email management ...

Numara Software, a vendor of IT service management software, has announced the release of Numara FootPrints 9, the latest version of its Numara FootPrints service desk management product. Company ...

My company is looking at buying Footprints to manage our help desk. Anyone using this software? Opinions on how it stacks up to HEAT or SupportMagic or BridgeTrack, or even (ugh) OpenView?