Enterprises are learning the hard way: Real-time data agility isn’t a luxury for AI. It’s the backbone of anything that actually works. AI keeps making headlines, with billion-dollar investments and ...

Don Murray is cofounder of Safe Software and has spent his career helping organizations bring life to data to make better decisions. More than ever, a business' ability to make swift, informed ...

Operationalizing voice of the customer (VoC) feedback data in real-time is essential for organizations aiming to improve customer satisfaction and loyalty, along with overall business performance.