The biggest barrier to AI in customer experience success isn't technology sophistication—it's data fragmentation. Learn how ...

A hacking collective released the stolen data of 5.7 million Qantas Airlines customers on Saturday as the ransom deadline ...

Qantas Airways said criminals stole nearly six million of its customer records in July as part of an attack on companies ...

In a sky-high security slip-up, KLM Royal Dutch Airlines has admitted to a data breach where fraudsters sneaked into a third-party system, exposing customer details like names, contacts, and Flying ...

As AI continues to reshape the business technology landscape, one thing remains unchanged: Customer data is the fuel that fires business engines in the drive for value and growth. Thanks to a new ...

Automotive giant Stellantis becomes latest victim of widespread Salesforce breaches affecting companies like Google, Cisco ...

Data agnostic failures. "Data agnostic" platforms often fail to integrate complex systems and leave teams with inaccurate data and time-consuming workarounds. Essential data attributes. A complete, ...

Discord's customer service provider has been compromised in the latest case of data breach, resulting in the leak of ...

One of Discord's third-party customer service providers has been infiltrated by an unauthorized party who was able to gain ...

A unified IT foundation lets you experiment with new AI solutions faster, deploy them more easily, and scale successful applications across your business with unprecedented speed, creating the kind of ...