One of the big problems the telecommunications industry is facing is how to describe and name the new functionalities that converged communications technology can offer. See Rick’s article from last ...

As long as the firm approves a particular modality for business purposes and establishes the necessary infrastructure to capture, archive and monitor the approved modality, it will be considered ...

Unified Communications (UC) holds enormous promise as a coherent, integrated approach to incorporating the full spectrum of business communications modalities, and as direct path to cut through ...

Unified Capture allows customers to collect and reconcile communications from any UCC or AI communication tool and communication modality, conduct real time analysis for risk at capture, and send that ...

Nkembuh, N. (2026) Symbiotic Communication Systems: Examining the Co-Evolution of Human-AI Communication Patterns in the ...