Chatbots can make interactions easier for both customers and businesses—if they’re carefully developed. If the bot can’t answer common questions or guide a customer through all the steps needed to ...

The use of AI chatbots has has exploded this year with the release of ChatGPT 4, Google Bard, Claude, Stable Diffusion and more. They are now an integral part of customer service roles, virtual ...

Because AI hasn't quite yet been infused into every single Microsoft product and service, the company today announced a new AI chat bot template for its Teams Toolkit for Visual Studio Code. Microsoft ...

Customers are the heart of businesses, and the best way to set forth unrivaled customer support is using conversational AI. After all, customers communicating with customer support seek genuine ...

Artificial Intelligence and Chatbots are changing the way businesses engage with customers. They are already being used to automatically answer frequently asked questions, as well as automate the ...