CRM (Customer Relationship Management) is the process of managing relationships with customers and prospects. Businesses are able to streamline processes, develop customer relationships, increase ...

Rocket CRM has announced developments in its marketing automation capabilities, reflecting broader trends in how ...

Rocket CRM has unveiled a new phase of enhancements to its automation framework, reinforcing its commitment to advancing customer reputation management for organizations across various sectors. These ...

Salesforce, Inc. (CRM) is using its ADAM framework, which includes Agents, Data, Apps and Metadata, as the base for its AI strategy. In the last earnings call for the first quarter of fiscal 2026, ...

CRM specialist Salesforce has open sourced a JavaScript-based Web development framework based on the new breed of standards that have transformed the Web stack in the past five years. Called the ...

This technical note describes CRM at a high level and how tax administrations can implement a CRM framework to significantly strengthen revenue outcomes. A tax administration’s primary role is to ...

Turn inconsistent asset names into a system that improves searchability, reporting and day-to-day execution across teams. The ...