Amazon's distribution network is huge and complex, and often, restocking returned items just isn't worth it for the company.

Amazon returns filter back into the storefront's sales pipeline through a couple different avenues, depending on the item's ...

Before you head to the return counter with the gift you received, be aware some stores have new return policies and a few of ...

Free returns” aren’t always free anymore: lots of retailers now deduct mail-in return fees, so your best move is in-store ...

Kohl’s has been an easy drop-off point for items that had to be returned to Amazon. But that may be coming to an end. The company confirmed in a statement that it was “conducting a test” at certain ...

Winn-Dixie has expanded Amazon return kiosks across Florida, giving shoppers the option of box-free returns at the grocery ...

Amazon is attempting new measures to get customers to return fewer of their online orders, including charging a fee to return items to UPS stores. For decades, Amazon built its business by creating ...

Some shoppers now see a USPS doorstep-pickup as an Amazon return option—schedule a free pickup, print a label, box it, and USPS grabs it Amazon’s label-free, box-free drop-offs (Whole Foods, UPS Store ...